Changing Your Password

For Staff Accounts

Use the UBITName Manager to change your password online.

For Departmental Student and Graduate Assistant Accounts

Press the Ctrl, Alt, and Delete keys at same time and choose the Change a password... option.

If you've forgotten your Staff Account password...

Follow the instructions for using the UBITName Manager

  • Note: If you never configured your security question or haven't claimed you account you will need to contact the UBIT Help Desk to reset your account.

If you've forgotten your Departmental Student or Graduate Assistant Account password...

Please have your supervisor submit a request via E-Help and we will reset it as soon as possible.


Please submit a detailed work order at E-Help or call us at (716) 645-3049 and leave a message. We will contact you as soon as possible!